DM
Donald M

1 reviews | Active since Jun 2016

15 Feb 2023, 11:57

Extremely Angry

You are a customer, you open a new bank account with discovery bank.... You try to call them, their phone is not working, you can't go through and speak to anyone. WHAT KIND OF BANK IS THIS ONE? Tymebank is way better than you guys, you both started to operate in 2019 but I give Tymebank a high five! Your application is very very slow, why did you open a bank knowing very well that your stuff is not up to date? Here you are dealing with peoples money, peoples money I repeat! Next month I'm switching back to Tymebank, is a pity the salary cut off date has passes, I was gonna do it now and close Discovery bank account!

0
Replies (5)
Discovery Bank
Discovery Bank's reply15 Feb 2023, 12:03
Official
Hi Donald

I'm sorry to hear about your experience.

Please can you let me know more about your specific query so I can assist you accordingly.

Regards
AJ
DM
Donald M's update15 Feb 2023, 12:05
Reviewer Update
Call me
DM
Donald M's update15 Feb 2023, 12:28
Reviewer Update
Alright, I see that it takes you 5 years to call a person. You know what you can do for me, please leave my account on a "R20" plan, I wanted to upgrade to a R209.00 Suite. So what gonna happen is that, I will close your account after getting paid this month thank you.
DM
Donald M's update15 Feb 2023, 12:29
Reviewer Update
Reference number is: ***

Discovery Bank
Discovery Bank's reply15 Feb 2023, 13:38
Official
Thank you for confirming, Donald.