TT
Tanay T
1 reviews | Active since Jul 2020
10 Feb 2024, 12:46
Extra costs just to close an account
This is my second complaint in a week about this bank , I asked to cancel my credit card which I never used . And I do recall telling that lady that I don’t want this damn credit card she kept forcing , now I must pay 400 to close something I never used and also a settlement of some iPhone ? I don’t even know what additional cost is this . Stop ripping people off ! It’s bad !!!!
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Replies (4)0
Replies (4)TT
Tanay T's updateReviewer Update
12 Feb 2024, 10:40Still no response , I’ve paid the settlement amount
TT
Tanay T's update12 Feb 2024, 10:40
Reviewer Update
Still no response , I’ve paid the settlement amount
Discovery Bank's replyOfficial
12 Feb 2024, 11:41Hi Tanay
There is no payment that has been received to pay off the settlement amount.
Please confirm that you have made a payment using the account details advised on your settlement letter, by the advised date.
Currently your account closure case is awaiting the settlement amount.
Best regards,
Mpho
There is no payment that has been received to pay off the settlement amount.
Please confirm that you have made a payment using the account details advised on your settlement letter, by the advised date.
Currently your account closure case is awaiting the settlement amount.
Best regards,
Mpho
Discovery Bank's reply12 Feb 2024, 11:41
Official
Hi Tanay
There is no payment that has been received to pay off the settlement amount.
Please confirm that you have made a payment using the account details advised on your settlement letter, by the advised date.
Currently your account closure case is awaiting the settlement amount.
Best regards,
Mpho
There is no payment that has been received to pay off the settlement amount.
Please confirm that you have made a payment using the account details advised on your settlement letter, by the advised date.
Currently your account closure case is awaiting the settlement amount.
Best regards,
Mpho
TT
Tanay T's updateReviewer Update
12 Feb 2024, 11:46I done it now this morning and I used the email *** to send my pop to
Yes I did use the account number which you guys sent to me
Yes I did use the account number which you guys sent to me
TT
Tanay T's update12 Feb 2024, 11:46
Reviewer Update
I done it now this morning and I used the email *** to send my pop to
Yes I did use the account number which you guys sent to me
Yes I did use the account number which you guys sent to me
Discovery Bank's replyOfficial
20 Feb 2024, 14:58Hi Tanay
I do see your account closure was complete, and a confirmation email was sent.
Please confirm if this is correct.
Best regards,
Mpho
I do see your account closure was complete, and a confirmation email was sent.
Please confirm if this is correct.
Best regards,
Mpho
Discovery Bank's reply20 Feb 2024, 14:58
Official
Hi Tanay
I do see your account closure was complete, and a confirmation email was sent.
Please confirm if this is correct.
Best regards,
Mpho
I do see your account closure was complete, and a confirmation email was sent.
Please confirm if this is correct.
Best regards,
Mpho