EXCESSIVE CHARGES

To whom it may concern,

Good day,

As client I would like to report the attached.

The banks are really "cutting the throats" of their clients, yesterday I had to urgently cancel money I had saved in my 32 day savings account, the reason being during last year my car was damaged in a hailstorm in Nelspruit.

The vehicle is still being paid off and therefore I take good care of all my belongings, but the point is we are all normal people earning salaries and trying to make ends meet.

I am single and therefore do not have anybody but myself, regarding my financial situation.

My vehicle could not be repaired in 2017 as Dent Doctor was fully booked and were closing for the festive season.

My insurance allows me to make use of a relief vehicle where I was informed that I need to have a deposit of R1250, which I did.(Petrol Fee), which needed to be paid before the relief could be released.

DISCOVEY CREDIT CARD

I do agree I somehow miscalulated and had insufficient funds in my credit card, Discovery however debited my credit card 6x with R8.50, of which it should have been only a single transaction. This is the reason why I am saying the banks are cutting our throats.

32 DAY SAVINGS ACCOUNT WITH FNB

Attached herewith my 32 day statement account. As said earlier, I am single and trying to make end meets, I have a Debit Order of R100.00 deposited into the account on the 15th monthly. At the beginning of the year I decied to safe money, R10 1st week, R20 2nd week etc.(R60 paid 17/01 R10,R20,R30 for the 1st 3 weeks of the year).

The point I am trying to make is, at the end of the day, the money saved is my money, only invested with FNB, so during a crisis I had to pay a penalty fee of R250.00,

Really paying a penalty on your own hard earned savings. What a disgrace. We pay to the banks, the interests required and debited on our accounts, and then penalise us when we want to make use of our savings.

Why am I sending this e-mail, because we the clients need a voice out there to speak on our behalf, and therefore I am trusting hallo Peter to talk on my behalf.

I turst you will all see and hear my "out cry".

Trust to hear from you shortly.

Greetings Ms. Annette Bezuidenhout ********** 204