SR
Sammy R
1 reviews | Active since May 2010
24 Jun 2015, 17:52
Excellent Service
I phoned to notify the division of my forthcoming overseas travel and was very impressed with the ease of the authorisation process. <br> Also, the consultant went the extra mile to find out if I used the card for the flights, and then proceeded to inform me about the non-medical insurance cover offered with the credit card purchase, and immediately sent me the relevant information.<br> <br> What a refreshing experience with a corporate call centre!
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Replies (1)
Discovery Bank's replyOfficial
25 Jun 2015, 10:24Hello Samred,
Thank you for taking the time to send us your comments.
It's great to hear that you were dazzled by our agent (Jacob). We always strive to deliver the best service to our valued members, like you.
We have passed your comments unto his supervisor so that Jacob can be praised for his work.
Thank you again for sending us this compliment. We wish you safe travel!
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for taking the time to send us your comments.
It's great to hear that you were dazzled by our agent (Jacob). We always strive to deliver the best service to our valued members, like you.
We have passed your comments unto his supervisor so that Jacob can be praised for his work.
Thank you again for sending us this compliment. We wish you safe travel!
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Discovery Bank's reply25 Jun 2015, 10:24
Official
Hello Samred,
Thank you for taking the time to send us your comments.
It's great to hear that you were dazzled by our agent (Jacob). We always strive to deliver the best service to our valued members, like you.
We have passed your comments unto his supervisor so that Jacob can be praised for his work.
Thank you again for sending us this compliment. We wish you safe travel!
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for taking the time to send us your comments.
It's great to hear that you were dazzled by our agent (Jacob). We always strive to deliver the best service to our valued members, like you.
We have passed your comments unto his supervisor so that Jacob can be praised for his work.
Thank you again for sending us this compliment. We wish you safe travel!
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za