1 reviews | Active since Oct 2021
Endless Call Harassment
I made an online quote for a discovery credit card which was unsuccessful. I understood the first call I received today and explained so kindly to the gentleman that I was not successful and already completed the process and even got correspondence. He offered other products which I declined kindly.
Then another lady calls, with the same thing. I hang up because I cannot take calls since I am in class. Simple telephone etiquette you do not bomb a clients phone if they drop ! she calls, then calls again - I had to step out of class and she rudely tells me " Dropping the phone won't help instead more people will call" . I told her I am in class hence I cannot take calls, I will be free after 12.
She calls me , i explain the same thing i told the first agent.
Now, Roland calls me again 5pm with the same thing. Discovery please please stop. Please remove my number because I have been declined for a product I needed but I am getting endless calls. Talk to your agents
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while we investigate this for you.
Kind regards,
The Discovery Bank Team
Best regards,
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while we investigate this for you.
Kind regards,
The Discovery Bank Team
Best regards,
