Empty promises

<p>Discovery figured out that they were contravening FICA by not having copies of customer ID's (the consequence of marketing credit cards telephonically).</p> <p>They proceeded to block my credit card and arranged for a courier to collect a copy of my ID from me (on the 23rd of Aug already).</p> <p>It's now been 10 days and my credit card is still blocked - the call centre has promised me on two occasions that my documents will be captured within 24 hours of speaking to them and that my credit card would be unblocked - empty promises - I'm still waiting. The latest excuse is that the problem lies with FNB - I need this sorted out immediately - I am absolutely fed up. Best credit card in SA? Definitely not!!!</p>