NS
Nomvula S

1 reviews | Active since Sept 2023

27 Nov 2024, 17:26

Email enquiry

I have been trying to contact Discovery regarding a form I want them to fill in for me , after holding on the international contact no, my call was dropped. There is no email available for enquiries and I am abroad, needing to contact the bank which is costly if I am going to be dropped again and again.

The only email available is for complaints but that should only be used if you have a reference number which I do not have.

Please note the cell number registered is no longer working as I am abroad. Please respond with an email address I can use. Thank you

0
Replies (5)
Discovery Bank
Discovery Bank's reply28 Nov 2024, 11:06
Official
Hi Nomvula,

You can send the form to this email address: ***, and use 'Nosisa' as the subject line. We will send the request to our Letters department and you'll receive it within 48 working hours, excluding weekends.

Kind regards,
Nosisa
Discovery Bank
Discovery Bank's reply28 Nov 2024, 11:08
Official
Please do send us your ID number, so we may access your profile.

Kind regards,
Nosisa
NS
Nomvula S's update29 Nov 2024, 22:33
Reviewer Update
Noted. Thank you Nosisa for your prompt feedback and clarity, it is really appreciated
Discovery Bank
Discovery Bank's reply30 Nov 2024, 12:58
Official
You're most welcome Nomvula.

Kind regards,
Nosisa
Discovery Bank
Discovery Bank's reply30 Nov 2024, 14:18
Official
Good day Nomvula,

I have received your document, however, I see it is not filled in. Kindly fill in your account and personal information and leave only the space for where the Bank has to sign and stamp.

Kind regards,
Nosisa