BH
Benny H
1 reviews | Active since Mar 2009
13 Jul 2015, 14:46
Email changes
I have updated my new email address on Discovery Insure / Card / Med Aid some time ago on the website. I have sent emails with no reply. I have rep**** to emails sent from Discovery Insure to the person concern and yet I still receive emails on the old address. Please is there not one central place to update email address instead of for each business unit. This is absolutely frustrating when you emailed the person to have it changed and nothing is done about it.
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Replies (1)
Discovery Bank's replyOfficial
13 Jul 2015, 15:50Hello benjamin,
Thank you for your comments and for bringing this matter to our attention.
As we discussed this afternoon, we have updated your email address for DiscoveryCard.
We will instruct our Insure division to do the same and provide confirmation.
Please accept our sincere apologies for any inconvenience caused.
Thank you for your understanding while we correct this matter for you.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
As we discussed this afternoon, we have updated your email address for DiscoveryCard.
We will instruct our Insure division to do the same and provide confirmation.
Please accept our sincere apologies for any inconvenience caused.
Thank you for your understanding while we correct this matter for you.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Best regards,
Discovery Bank's reply13 Jul 2015, 15:50
Official
Hello benjamin,
Thank you for your comments and for bringing this matter to our attention.
As we discussed this afternoon, we have updated your email address for DiscoveryCard.
We will instruct our Insure division to do the same and provide confirmation.
Please accept our sincere apologies for any inconvenience caused.
Thank you for your understanding while we correct this matter for you.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
As we discussed this afternoon, we have updated your email address for DiscoveryCard.
We will instruct our Insure division to do the same and provide confirmation.
Please accept our sincere apologies for any inconvenience caused.
Thank you for your understanding while we correct this matter for you.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Best regards,