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I withdrew R900 at a Standard Bank atm at a Total garage teller. The atm did not complete my transaction the 1st time, stating my request could not be completed. I made a second transaction where my transaction was completed. I noticed the transaction was deducted from my account twice. I called two times. The first lady told me to wait a week, the second lady told me they will investigate, but there will be a penalty and I have to wait 90 days! 90 days, and I will need to pay more after paying an additional R30 for the false transaction. I volunteered to get camera footage from the garage, and was told I couldn't do my own investigation. This is ridiculous. This is almost R1000 for me to loose. Not fair.