IW
Ian W

1 reviews | Active since Jan 2021

01 Sept 2023, 08:22

****

Discovery Purple is an absolute **** … the amount of loops you have to jump through to actually get the benefits is ridicules. 110% not worth the R600 a month in “banking fees”

Customer Service is none existent - so much for having a “dedicated banker” and “private whatsapp channel” all your staff are uninformed and have absolutely no experience in banking or finance

0
Replies (1)
Discovery Bank
Discovery Bank's reply03 Sept 2023, 13:45
Official
Hi Ian

I am sorry that your experience with us has been this  unpleasant. 

This is my acknowledgement of your complaint and I will be logging it with the relevant team to increase the priority in bettering our services.


Regards
Tsholofelo

Best regards,