IW
Ian W
1 reviews | Active since Jan 2021
01 Sept 2023, 08:22
****
Discovery Purple is an absolute **** … the amount of loops you have to jump through to actually get the benefits is ridicules. 110% not worth the R600 a month in “banking fees”
Customer Service is none existent - so much for having a “dedicated banker” and “private whatsapp channel” all your staff are uninformed and have absolutely no experience in banking or finance
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Replies (1)Discovery Bank's replyOfficial
03 Sept 2023, 13:45Hi Ian
I am sorry that your experience with us has been this unpleasant.
This is my acknowledgement of your complaint and I will be logging it with the relevant team to increase the priority in bettering our services.
Regards
Tsholofelo
I am sorry that your experience with us has been this unpleasant.
This is my acknowledgement of your complaint and I will be logging it with the relevant team to increase the priority in bettering our services.
Regards
Tsholofelo
Best regards,
Discovery Bank's reply03 Sept 2023, 13:45
Official
Hi Ian
I am sorry that your experience with us has been this unpleasant.
This is my acknowledgement of your complaint and I will be logging it with the relevant team to increase the priority in bettering our services.
Regards
Tsholofelo
I am sorry that your experience with us has been this unpleasant.
This is my acknowledgement of your complaint and I will be logging it with the relevant team to increase the priority in bettering our services.
Regards
Tsholofelo
Best regards,
