GF
G. F.
1 reviews | Active since Jan 2014
27 Jun 2022, 14:16
duplicated online debit from my account and no help from Discovery Bank!
an online payment was duplicated ie I was charged twice. I phoned the customer call centre they said they can't help I must phone back in a week. Pathetic service!
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
27 Jun 2022, 15:40Hi, Geoffrey
Thank you for bring this matter to our attention. We need to wait for the transaction to be banked so we can process the dispute.
Regards,
Lebohang
Regards,
Lebohang
Discovery Bank's reply27 Jun 2022, 15:40
Official
Hi, Geoffrey
Thank you for bring this matter to our attention. We need to wait for the transaction to be banked so we can process the dispute.
Regards,
Lebohang
Regards,
Lebohang
Discovery Bank's replyOfficial
28 Jun 2022, 14:07Hi, Geoffrey
Apologies on delayed response. We can only dispute the transaction once it has banked on our side.
Regards,
Lebohang
Apologies on delayed response. We can only dispute the transaction once it has banked on our side.
Regards,
Lebohang
Discovery Bank's reply28 Jun 2022, 14:07
Official
Hi, Geoffrey
Apologies on delayed response. We can only dispute the transaction once it has banked on our side.
Regards,
Lebohang
Apologies on delayed response. We can only dispute the transaction once it has banked on our side.
Regards,
Lebohang