IH
ISAK H
1 reviews | Active since May 2021
01 Aug 2024, 16:05
DSV Should be stopped
Discovery could you please do something about DSV that is suppose to deliver our cards They are extremely rude and just say they don’t have drivers they will deliver like in weeks time or so on when asked to speak to manager they give you attitude put you on hold and no one answers
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Replies (3)IH
ISAK H's updateReviewer Update
01 Aug 2024, 17:07The rudeness speaks for it self
And by stating we do not have drivers
And the turnaround time for delivery is 2 different things
Same happened to my partner some story DSV does jot have drivers for our area that was on Monday
Phoned the DSV witbank Office was told that “We will cal you when we have drivers. Can’t go and pick up our selfs no we will call you bye
That is no way to speak to any other person
DSV is rude
And by stating we do not have drivers
And the turnaround time for delivery is 2 different things
Same happened to my partner some story DSV does jot have drivers for our area that was on Monday
Phoned the DSV witbank Office was told that “We will cal you when we have drivers. Can’t go and pick up our selfs no we will call you bye
That is no way to speak to any other person
DSV is rude
IH
ISAK H's update01 Aug 2024, 17:07
Reviewer Update
The rudeness speaks for it self
And by stating we do not have drivers
And the turnaround time for delivery is 2 different things
Same happened to my partner some story DSV does jot have drivers for our area that was on Monday
Phoned the DSV witbank Office was told that “We will cal you when we have drivers. Can’t go and pick up our selfs no we will call you bye
That is no way to speak to any other person
DSV is rude
And by stating we do not have drivers
And the turnaround time for delivery is 2 different things
Same happened to my partner some story DSV does jot have drivers for our area that was on Monday
Phoned the DSV witbank Office was told that “We will cal you when we have drivers. Can’t go and pick up our selfs no we will call you bye
That is no way to speak to any other person
DSV is rude
IH
ISAK H's updateReviewer Update
02 Aug 2024, 15:05Please do Something regarding the importance of DSV if i have to receive one more phone call where it sounds like the person is asleep and or does no know a thing about what is going on i am going to loose my temper
IH
ISAK H's update02 Aug 2024, 15:05
Reviewer Update
Please do Something regarding the importance of DSV if i have to receive one more phone call where it sounds like the person is asleep and or does no know a thing about what is going on i am going to loose my temper
Discovery Bank's replyOfficial
19 Aug 2024, 12:39Hi Isak.
I have logged a case to our Delivery department informing them about your experience with DSV.
The team will be addressing your experience to ensure that it does not happen again.
Thank you so much for bringing this to our attention.
Kind regards
Nkhensani
I have logged a case to our Delivery department informing them about your experience with DSV.
The team will be addressing your experience to ensure that it does not happen again.
Thank you so much for bringing this to our attention.
Kind regards
Nkhensani
Discovery Bank's reply19 Aug 2024, 12:39
Official
Hi Isak.
I have logged a case to our Delivery department informing them about your experience with DSV.
The team will be addressing your experience to ensure that it does not happen again.
Thank you so much for bringing this to our attention.
Kind regards
Nkhensani
I have logged a case to our Delivery department informing them about your experience with DSV.
The team will be addressing your experience to ensure that it does not happen again.
Thank you so much for bringing this to our attention.
Kind regards
Nkhensani