1 reviews | Active since Feb 2013
DSV cannot deliver Discovery card
I have app**** a Discovery credit card. The application process and all the related services from Discovery Bank side were simply quick and marvellous, loving it. The nightmare started when the card was suppose to be delivered by DSV. After numerous phone calls and emails back and forwards with DSV I was finally suppose to receive my card delivery yesterday on Monday 10th February, I was told to be at my office between 12-14. So I waited, and waited, no show, no feedback from DSV. After waiting for three hours at 15 I had to follow up and call the delivery. I was informed the delivery cannot reach me within the time I would be still at the office. I was rescheduled the following day, but because all the deliveries were fully booked I have to wait till next Monday 17/2, same time 12-14. So DSV cannot sort a delivery, and when they manage to book it, they are late, and as a result I have to wait again for a week? DSV clearly is not your ideal partner. As a result of this whole hassle with DSV I start to wonder was this worth it. Furthermore, you are already charging me of my card account, the card that I have no access to? Please provide me your email contact details for an official complaint. It seems to be difficult to find from your pages.
