ZN
Zama N
1 reviews | Active since Feb 2023
27 Mar 2025, 17:43
DREADFULL service
Discovery bank only cares about taking my money. I paid up the credit card account on 18th Dec 2024 and made official call to close the account, 20 Dec 2024 ***; 27 Feb 2025 ref: ***6 ; 14 Mar 2025 ***; 17 Mar 2025 *** ; 27 Mar 2025 ***. I have been following up but instead everymonth account fees of over R250 are charged into my account and im now sitting with a balance of R802 of just discovery's account fees they expect me to pay every call has promised to reverse the fees but for the past 3 months it has not happened. I am more than disappointed at the big companies that claim to reward clients while behind the scenes they treat us badly.
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Replies (2)
Discovery Bank's replyOfficial
27 Mar 2025, 17:51Hi Zama
I am sorry for the frustration caused. I will look into your query and provide feedback once received.
Regards,
Yuvna
I am sorry for the frustration caused. I will look into your query and provide feedback once received.
Regards,
Yuvna
Discovery Bank's reply27 Mar 2025, 17:51
Official
Hi Zama
I am sorry for the frustration caused. I will look into your query and provide feedback once received.
Regards,
Yuvna
I am sorry for the frustration caused. I will look into your query and provide feedback once received.
Regards,
Yuvna
Discovery Bank's replyOfficial
31 Mar 2025, 11:19Hi Zama
I see that a complaint was logged for you by our bankers. Our Complaints team has received it and has reached out to you. Please keep a look-out for further communication from them regarding your query. If you have any further questions or concerns regarding your complaint, do not hesitate to reach out to them and they will be more than happy to assist.
I will proceed to close off your case on Hellopeter as our Complaints team is working on your query and will provide feedback to you.
Have a good day further.
Regards,
Yuvna
I see that a complaint was logged for you by our bankers. Our Complaints team has received it and has reached out to you. Please keep a look-out for further communication from them regarding your query. If you have any further questions or concerns regarding your complaint, do not hesitate to reach out to them and they will be more than happy to assist.
I will proceed to close off your case on Hellopeter as our Complaints team is working on your query and will provide feedback to you.
Have a good day further.
Regards,
Yuvna
Discovery Bank's reply31 Mar 2025, 11:19
Official
Hi Zama
I see that a complaint was logged for you by our bankers. Our Complaints team has received it and has reached out to you. Please keep a look-out for further communication from them regarding your query. If you have any further questions or concerns regarding your complaint, do not hesitate to reach out to them and they will be more than happy to assist.
I will proceed to close off your case on Hellopeter as our Complaints team is working on your query and will provide feedback to you.
Have a good day further.
Regards,
Yuvna
I see that a complaint was logged for you by our bankers. Our Complaints team has received it and has reached out to you. Please keep a look-out for further communication from them regarding your query. If you have any further questions or concerns regarding your complaint, do not hesitate to reach out to them and they will be more than happy to assist.
I will proceed to close off your case on Hellopeter as our Complaints team is working on your query and will provide feedback to you.
Have a good day further.
Regards,
Yuvna