Don't use this bank if you want access to your money!

Item: Discovery Bank
Rating: 1
Author: Tracey T

Such disappointing service from this bank. I've been trying to access my own money for months and despite numerous calls and emails I'm not getting anywhere. Inexcusable! Lies and broken promises! What sort of bank holds on to your money like this and still charges for the service!?

Helpful (0)

Replies (5)

Discovery Bank's replyOfficial

06 Mar 2021, 13:10

Hi Tracey

Thank you for bringing your concerns to our attention, we apologise for all the frustrations caused in this regard.

We will investigate your query, and get back to you shortly regarding your issue.

Regards

Discovery Bank's reply06 Mar 2021, 13:10

Official

Tracey T's updateReviewer Update

06 Mar 2021, 13:13

I've been reassured of this a number of times now. I sincerely hope that this time will be different

Tracey T's update06 Mar 2021, 13:13

Reviewer Update

I've been reassured of this a number of times now. I sincerely hope that this time will be different

Tracey T's updateReviewer Update

06 Mar 2021, 14:27

Hi Sibongile

I have forwarded all of those things on to client documents twice already. And neither time have I had a response

Tracey T's update06 Mar 2021, 14:27

Reviewer Update

Hi Sibongile

I have forwarded all of those things on to client documents twice already. And neither time have I had a response

Discovery Bank's replyOfficial

06 Mar 2021, 15:16

Hi Tracey

Please send us a video recording as requested.

Regards

Discovery Bank's reply06 Mar 2021, 15:16

Official

Hi Tracey

Please send us a video recording as requested.

Regards

Tracey T's updateReviewer Update

06 Mar 2021, 15:19

What do you want me to video?

Tracey T's update06 Mar 2021, 15:19

Reviewer Update

What do you want me to video?