DON'T USE DISCOVERY, THEY'RE NOT THERE FOR YOU.

I'm forced to give one star because it's not possible to give zero!

It's impossible to contact the bank other than telephonically. I'm currently travelling and all attempts to make telephonic contact have been unsuccessful. I urgently need a credit card charge reversed but have no means of contacting the bank. I emailed the complaints address given on the website, but received a response stating they only deal with EXISTING complaints which have a reference number given when you phone them! They will not respond to a new complaint. There is absolutely no way of contacting this bank when you need them and it's a joke, but one that costs the client. Don't get sucked into the points promise, it's not worth it. Rather use a real bank like FNB who are there when their clients need them.