Don't USE Discovery Bank... Bad customer service.

The customer service is not taking things seriously on these guys. I called with one problem from beginning of the year and we are now over half-year but the problem is still there. What I find frustrating as well is that, the discovery bank consultant will tell you that they'll call you back but it doesn’t ever happen.

I have an issue putting FNB credit card as a beneficiary or public beneficiary. I was told by Discovery Bank to go to FNB, however FNB has proven that the problem is not on their side since I am able to put such details on other banks, obviously other than Discovery Bank. I recently sent pictures as per request to clientdocuments but nothing is happening at all. Clearly, they are waiting for me to make other calls furthermore. I seriously consider to leave these guys very soon.