JR
Jane R

1 reviews | Active since Jun 2018

01 Jul 2020, 21:45

Don’t use Discovery Bank

I have 3 unauthorised debits on my account Have complained via email and telephonically, nothing has been done, started complaining after 2 debits but the 3rd one still managed to go off in spite of stopping the relevant company. Also changed my surname with discovery 9 years ago when I got remarried but still my new credit cards arrive with my old surname.

0
Replies (1)
Discovery Bank
Discovery Bank's reply29 Oct 2020, 17:19
Official
Hi Jane Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service. If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly.  RegardsDiscovery Bank