Don't offer Financial Services if your back office is not efficient.

APPALLING SERVICE

I have been requesting an itemized billing for my Discovery Credit card for the last week, I have spent HOURS on the telephone with customer service. I was promised that I would receive this and I have not. Discovery ALSO promised that my Debit Order would not go off until this was resolved but the money has been debited from my current account.

I am disgusted by this service, I have been a Discovery credit card holder for longer than 5 years and it seems that this transition from FNB to Discovery Bank has been a royal mess!! I did not encounter such issues when the credit card was administered by FNB.