1 reviews | Active since Sept 2016
DONT DO BUSINESS WITH DISCOVERY
<p> </p> <p>I have been waiting for my Discovery credit card to be delivered for over a month now. The card is linked to my parents account and therefore Discovery provided certain requirements to allow me to accept delivery of the card (since it is not my account). After my mother jumped through hoops to meet a bunch of different requirements for substituted service, it was agreed that the card would be delivered to me this morning between 9 and 11am. It is now 11:40. I have missed two classes at university waiting for my card and it still has not arrived. I called the currier company who left me on hold for 40 minutes and when I called back they said they "cannot locate the driver". I am absolutely furious with Discovery as this is not the first time I have had such difficulty trying to get my card. Rather do business with a different company. </p>
Hi svanhaght
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
Hi svanhaght
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
