MB
Millicent B

1 reviews | Active since Jun 2022

20 Sept 2022, 10:12

Don’t bank with Discovery PLEASE

It’s been 5 months since the day I’ve logged a complaint for money I’ve not received from this “Bank” or whatever it is. I don’t think Discovery should be a bank.

Discovery bank lost my money. I had to log another complaint until finally I received a call from Tiffany who promised if I opened a Euro account, the money will be refunded back to me but I have received nothing yet!

Who on earth waits 5 months for a refund from a bank? They can’t even give a courtesy refund since they’re the one who lost my funds.

This bank is ridiculous

0
Replies (1)
Discovery Bank
Discovery Bank's reply20 Sept 2022, 11:35
Official
Hi Millicent 

Thanks for reaching out. 

I've just escalated this to the people handling your case and awaiting feedback from them. 

I'll provide you with feedback as soon as they revert back to me

Regards
Andile