GT
Gomolemo T
1 reviews | Active since Sept 2020
21 Feb 2024, 12:43
Don't bank on Discovery banking
I have been waiting for discovery bank to assist me with setting up my credit card but this has taken almost a month. I have received numerous calls and reference numbers without my issue being resolved. I've manually sent through my documents and still nothing. The service I've received is nothing short of appalling.
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Replies (2)
Discovery Bank's replyOfficial
10 Mar 2024, 19:43Hi Gomolemo,
We wish to extend our apologies for the delayed response.
Our records show that there is not an ongoing credit card application with our Credit department at this stage. This means that your documents were received and your application came to completion successfully.
We would like to receive final confirmation from you with regards to this matter and offer any further assistance should you need it.
Your response is much appreciated in this regard.
Kind regards,
Nosisa
We wish to extend our apologies for the delayed response.
Our records show that there is not an ongoing credit card application with our Credit department at this stage. This means that your documents were received and your application came to completion successfully.
We would like to receive final confirmation from you with regards to this matter and offer any further assistance should you need it.
Your response is much appreciated in this regard.
Kind regards,
Nosisa
Discovery Bank's reply10 Mar 2024, 19:43
Official
Hi Gomolemo,
We wish to extend our apologies for the delayed response.
Our records show that there is not an ongoing credit card application with our Credit department at this stage. This means that your documents were received and your application came to completion successfully.
We would like to receive final confirmation from you with regards to this matter and offer any further assistance should you need it.
Your response is much appreciated in this regard.
Kind regards,
Nosisa
We wish to extend our apologies for the delayed response.
Our records show that there is not an ongoing credit card application with our Credit department at this stage. This means that your documents were received and your application came to completion successfully.
We would like to receive final confirmation from you with regards to this matter and offer any further assistance should you need it.
Your response is much appreciated in this regard.
Kind regards,
Nosisa
GT
Gomolemo T's updateReviewer Update
18 Mar 2024, 21:36Hi Nosisa, thank you. This has been resolved and the banking consultant called me and helped me optimize my use of the app. Thank you.
GT
Gomolemo T's update18 Mar 2024, 21:36
Reviewer Update
Hi Nosisa, thank you. This has been resolved and the banking consultant called me and helped me optimize my use of the app. Thank you.