Don't bank on Discovery Bank

I am very disappointed in the service I received from Discovery Bank. I called the bank in order to apply for a credit card. I was assisted by Nosi who talked me through the various steps I had to complete. Before the process was complete, the call was terminated. I expected Nosi might come back to me. When she failed to do so, I called again and was assisted by Joy. I explained what had happened and she said she would transfer me to someone who could assist me. I was once again left high and dry. This is not the way to inspire confidence in a company, especially a bank in whom one would like to place trust. I would appreciate some feedbacDook from Discovery Bank.