DA
Dean A

1 reviews | Active since Mar 2009

12 Sept 2018, 06:50

Do you rectify the cause of the problem

Again I have not received my email statement. perhaps I should go to a physical postal system. After you emailed the last statement did you check WHY I did not receive it? This time could you please do that so I don't have to call each month Its frustrating as this is not the first time. Please send me the current statement.

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Replies (1)
Discovery Bank
Discovery Bank's reply08 Oct 2018, 11:07
Official

Hi Dean

Thank you for your comment.

We are aware of the issue of statements not being sent and our technical team is working tirelessly to resolve this issue. You can request your statement from our website which is www.discovery.co.za.

Best Regards

Amanda