AK
Andre K
1 reviews | Active since Sept 2011
28 Nov 2025, 07:20
Do you Know Your Client????
I’m not a client nor do I believe I ever verified my email account with you, so please can you and your partners stop sending me mails to remember to pay R300!!!! Either you have a system issue or a client that gave you the in correct email address!
Helpful (0)
Replies (8)0
Replies (8)
Discovery Bank's replyOfficial
28 Nov 2025, 07:31Hi Andre,
I sincerely apologize for the experience you’ve had with us.
Could you kindly send the details of the email you received privately so that I can investigate further and assist you?
Kind regards,
Onthatile
I sincerely apologize for the experience you’ve had with us.
Could you kindly send the details of the email you received privately so that I can investigate further and assist you?
Kind regards,
Onthatile
Best regards,
Discovery Bank's reply28 Nov 2025, 07:31
Official
Hi Andre,
I sincerely apologize for the experience you’ve had with us.
Could you kindly send the details of the email you received privately so that I can investigate further and assist you?
Kind regards,
Onthatile
I sincerely apologize for the experience you’ve had with us.
Could you kindly send the details of the email you received privately so that I can investigate further and assist you?
Kind regards,
Onthatile
Best regards,
Discovery Bank's replyOfficial
28 Nov 2025, 07:32Hi Andre,
I sincerely apologize for the experience you’ve had with us.
Could you kindly send the details of the email you received so that I can investigate further and assist you.
Kind regards,
Onthatile
I sincerely apologize for the experience you’ve had with us.
Could you kindly send the details of the email you received so that I can investigate further and assist you.
Kind regards,
Onthatile
Best regards,
Discovery Bank's reply28 Nov 2025, 07:32
Official
Hi Andre,
I sincerely apologize for the experience you’ve had with us.
Could you kindly send the details of the email you received so that I can investigate further and assist you.
Kind regards,
Onthatile
I sincerely apologize for the experience you’ve had with us.
Could you kindly send the details of the email you received so that I can investigate further and assist you.
Kind regards,
Onthatile
Best regards,
AK
Andre K's updateReviewer Update
28 Nov 2025, 07:42Discovery Bank: Please remember to pay R300.00 by 01 Dec as promised. Click https://discv.co/Payguide to see how to pay. For more info, call ***.
AK
Andre K's update28 Nov 2025, 07:42
Reviewer Update
Discovery Bank: Please remember to pay R300.00 by 01 Dec as promised. Click https://discv.co/Payguide to see how to pay. For more info, call ***.
AK
Andre K's updateReviewer Update
28 Nov 2025, 07:43This is being sent to ***
AK
Andre K's update28 Nov 2025, 07:43
Reviewer Update
This is being sent to ***
Discovery Bank's replyOfficial
28 Nov 2025, 09:33Hi Andre,
Thank you for confirming your details.
Please note that your email address is currently linked to a prospect client profile that uses the same email address you provided: ***.
Could you kindly confirm if you may have shared or assisted anyone with your email address to open an account with us—perhaps a partner or family member?
For privacy and security reasons, we are unable to disclose the individual’s details. You would need to reach out to that person directly to have your information removed from their profile.
Thank you for your understanding, and please let me know if you need any further assistance.
Kind regards,
Onthatile
Thank you for confirming your details.
Please note that your email address is currently linked to a prospect client profile that uses the same email address you provided: ***.
Could you kindly confirm if you may have shared or assisted anyone with your email address to open an account with us—perhaps a partner or family member?
For privacy and security reasons, we are unable to disclose the individual’s details. You would need to reach out to that person directly to have your information removed from their profile.
Thank you for your understanding, and please let me know if you need any further assistance.
Kind regards,
Onthatile
Best regards,
Discovery Bank's reply28 Nov 2025, 09:33
Official
Hi Andre,
Thank you for confirming your details.
Please note that your email address is currently linked to a prospect client profile that uses the same email address you provided: ***.
Could you kindly confirm if you may have shared or assisted anyone with your email address to open an account with us—perhaps a partner or family member?
For privacy and security reasons, we are unable to disclose the individual’s details. You would need to reach out to that person directly to have your information removed from their profile.
Thank you for your understanding, and please let me know if you need any further assistance.
Kind regards,
Onthatile
Thank you for confirming your details.
Please note that your email address is currently linked to a prospect client profile that uses the same email address you provided: ***.
Could you kindly confirm if you may have shared or assisted anyone with your email address to open an account with us—perhaps a partner or family member?
For privacy and security reasons, we are unable to disclose the individual’s details. You would need to reach out to that person directly to have your information removed from their profile.
Thank you for your understanding, and please let me know if you need any further assistance.
Kind regards,
Onthatile
Best regards,
AK
Andre K's updateReviewer Update
28 Nov 2025, 09:37No I have not shared it. This individual has used it before for other things. If you give me there cell number I can call them. Was any verification of the email done? I find it unacceptable that this becomes my problem. I have told you this is not me and you can contact your client and have it fixed
AK
Andre K's update28 Nov 2025, 09:37
Reviewer Update
No I have not shared it. This individual has used it before for other things. If you give me there cell number I can call them. Was any verification of the email done? I find it unacceptable that this becomes my problem. I have told you this is not me and you can contact your client and have it fixed
AK
Andre K's updateReviewer Update
28 Nov 2025, 12:58And now I get this mail! This mail service is a service provider to MBD INC. who is mandated to DISCOVERY BANK to provide you with the attached letter. As your privacy and confidentiality of information is of the utmost importance, the letter has been password encrypted.
When prompted for the password, kindly Please input your ID Number ending in *********4083 to open attachment. Not my ID! Do I need to go to the ombudsman to have you fix this or can you be bothered to contact your client and ask him to correct his email as clearly you don’t know what his email is!!!!
When prompted for the password, kindly Please input your ID Number ending in *********4083 to open attachment. Not my ID! Do I need to go to the ombudsman to have you fix this or can you be bothered to contact your client and ask him to correct his email as clearly you don’t know what his email is!!!!
AK
Andre K's update28 Nov 2025, 12:58
Reviewer Update
And now I get this mail! This mail service is a service provider to MBD INC. who is mandated to DISCOVERY BANK to provide you with the attached letter. As your privacy and confidentiality of information is of the utmost importance, the letter has been password encrypted.
When prompted for the password, kindly Please input your ID Number ending in *********4083 to open attachment. Not my ID! Do I need to go to the ombudsman to have you fix this or can you be bothered to contact your client and ask him to correct his email as clearly you don’t know what his email is!!!!
When prompted for the password, kindly Please input your ID Number ending in *********4083 to open attachment. Not my ID! Do I need to go to the ombudsman to have you fix this or can you be bothered to contact your client and ask him to correct his email as clearly you don’t know what his email is!!!!
Discovery Bank's replyOfficial
02 Dec 2025, 13:26Hi Andre,
I have logged a complaint with our ***** team for further investigation and assistance.
Please use reference number ***5 for any follow-up.
Thank you for your understanding, and please let me know if you need any further assistance.
Kind Regards,
Onthatile
I have logged a complaint with our ***** team for further investigation and assistance.
Please use reference number ***5 for any follow-up.
Thank you for your understanding, and please let me know if you need any further assistance.
Kind Regards,
Onthatile
Best regards,
Discovery Bank's reply02 Dec 2025, 13:26
Official
Hi Andre,
I have logged a complaint with our ***** team for further investigation and assistance.
Please use reference number ***5 for any follow-up.
Thank you for your understanding, and please let me know if you need any further assistance.
Kind Regards,
Onthatile
I have logged a complaint with our ***** team for further investigation and assistance.
Please use reference number ***5 for any follow-up.
Thank you for your understanding, and please let me know if you need any further assistance.
Kind Regards,
Onthatile
Best regards,