SVDB
Schaun Van Den Berg

1 reviews | Active since Jul 2016

20 Jun 2017, 12:00

Do they know what they are doing?

<p>Spoke to these guys 4 times without any clarity, I need to update my OTP cell number but none of the Dept can assist, been psuhed from one dept to the next. At the last call I asked the advisor to sort it out, they said it would be logged and I would get an answer within 24hrs,guess what it's over 24hrs now.</p> <p>Really dissappointing as it's suppose to be a world class company.</p>

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Replies (1)
Discovery Bank
Discovery Bank's reply20 Jun 2017, 13:33
Official

Dear SchaunH

Thank you for your comments and for bringing this matter to our attention.

One of our s****ed consultants will be in contact shortly.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***