TR
Tommy R

1 reviews | Active since Jan 2016

04 Nov 2025, 10:49

Do NOT open an account with Discovery Bank.

Be aware! Do NOT open an account with Discovery Bank. *****sters emptied my account via a *****ulent airline's app where the gained access to my bank account. I have NOT given them permission to use my account by opening my Discovery app.. The money was transferred to another Discovery Bank account, and then onto an Absa account. The ***** division also did not follow up within the promised 72 hours, and the *****sters could withdraw the funds. Discovery knows who the owners of the receiving Discovery Bank account is, but they informed me that they could only close that account and cannot take action against the account holder. Discovery Bank also have the telephone number of the *****sters but chose not to use it during the investigation. Other banks have secured authentication processes in place that prohibit these kinds of *****ulent transactions. Do not open an account with Discovery Bank.

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Replies (3)
Discovery Bank
Discovery Bank's reply04 Nov 2025, 10:59
Official
Hi Tommy,

I sincerely apologize for the experience had with us.

I am going to investigate further and provide you with feedback soonest.

Kind Regards,
Onthatile
TR
Tommy R's update04 Nov 2025, 11:42
Reviewer Update
Thank you. I will appreciate it very much.
TR
Tommy R's update05 Nov 2025, 11:26
Reviewer Update
Thank you Onthatile, I don't need them to come back saying I was at fault. They haven't responded within the promised 72 hours. If they did, they could have stopped the payment at the other Discovery account that received my money, or at the next bank, Absa, where the monies have been paid to. They know who the account holders are. Why can't they take action? I will only be satisfied if the refund my R12,050. Thank you for attending to this.