DO NOT JOIN DISCOVERY BANK - HORRIBLE SERVICE

More than three weeks ago I opted to move my existing Discovery Credit Card as well as my secondary credit card for my wife to Discovery Bank. My card arrived within a week but my wife’s card hasn't. She has been using the secondary card as her main card so this has created a major inconvenience. I have contacted discovery bank on numerous occasions and escalated the issue on my wife’s profile not being able to be onboarded as she was apparently loaded as a primary client or her cell phone number is linked to someone else and her ID number is not registered. One issue after the other without any communication except for the email I got today from a “Manager” to tell me that the issue was resolved. No surprise, it wasn’t. Absolutely horrible service.