NP
Nardus P

1 reviews | Active since Sept 2018

30 Jun 2023, 13:26

DO NOT EVER JOIN DISCOVERY BANK IF YOU NEED TO APPLY FOR ANY FORM OF CREDIT AT ANOTHER FINANCIAL INSTITUTION. THEY DON'T ALLOW DEBICHECK MANDATES FROM OTHER INSTITUTIONS.

DO NOT EVER JOIN DISCOVERY BANK IF YOU NEED TO APPLY FOR ANY FORM OF CREDIT AT ANOTHER FINANCIAL INSTITUTION. Never join discovery bank as the main bank where you deposit your salary. They do not accept debicheck mandates from other financial institutions. I need a loan urgently for unforeseen medical and living expenses and I can't finish my application because as soon as you say you are banking with Discovery Bank they say they can't help you. I have tried all the banks. In desperation, I have even tried several microlenders. Without success. Needless to say, I am moving to another bank immediately. They won't even assist with additional credit from their side even though it is an emergency situation. They don't care.

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Replies (3)
NP
Nardus P's update01 Jul 2023, 09:53
Reviewer Update
Background to this review and why I need emergency credit. My friend and his dad were hijacked. My friend sustained multiple gunshot wounds. His dad, unfortunately, passed away in the incident. My friend does not have medical aid and as an independent consultant, he is also not getting paid during this time. I have taken all the costs including his operations and treatment at a private facility on me. This is an extreme amount of unforeseen costs and that is why I need emergency credit. I have given this backstory to Discovery Bank after applying for a limit increase. They still denied my application. I can't get credit anywhere else because Discovery Bank does not allow the Debicheck Mandates of other Financial Institutions. Don't ever consider moving to Discovery Bank it is the worst banking experience I have had in my life and they simply do not care.
NP
Nardus P's update01 Jul 2023, 09:56
Reviewer Update
Listen to the 3552 and counting 1-star reviews. Do yourself a favour and stay away from Discovery Bank at all costs.
Discovery Bank
Discovery Bank's reply03 Jul 2023, 17:01
Official
Hi Nardus 

I am extremely sorry and disappointed that you had this kind of encounter with us. 

As your issue is concerned with our banks financial risk procedures, I can only help with logging an official complaint on our side, as any investigations I do will lead to the same outcomes at this time. 

I do apologize profusely and hope things would have been different. 

Regards, 
Palehelo