TM
Thabang M

1 reviews | Active since Dec 2025

21 Dec 2025, 17:57

Do not bank with Discovery. You will regret it.

Worst bank to use. I lost my iPhone and replaced it with a new one, then reported the device as ******. The bank asked me to submit documentation to verify my identity, which I did. It has now been three months of back and forth, with no real updates and still no access to my banking app. Honestly, this is the worst bank and customer service I have ever experienced.

0
Replies (1)
Discovery Bank
Discovery Bank's reply22 Dec 2025, 06:43
Official
Hi Thabang,

I sincerely apologize for the experience had with us.

I am going to investigate further and provide you with feedback soonest.

Kind Regards,
Onthatile