TK
Tamryn K

1 reviews | Active since Jun 2016

17 Oct 2016, 10:08

Dissapointing once again!

<p>I signed up for my card in June 2016 - from the day i was supposed to get my card i had problems, it was going okay for the last few months but now i am having problems AGAIN. I was promised that my initiation fee would be paid back to me at the end of august, then that changed to end Septeber. In last week i was told that a request was sent through and it will be done either the same day or the next day. Today i had to call again! Ref # ********** 203 - and i was told there is no turn around time but the gentleman will follow up. It is past pathetic - typical Discovery promising things and not being able to deliver....</p>

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Replies (1)
Discovery Bank
Discovery Bank's reply17 Oct 2016, 13:45
Official

Hi Tam27

Thank you for your comments and for bringing this matter to our attention.

We sincerely apologise for the delay in finalising this matter.

Thank you for kind patience and understanding.

Your reference number is – ***.

Regards

Jaco Thompson

Executive Relationship Manager (FAIS)