SM
Sharlene M
1 reviews | Active since Mar 2019
15 Jul 2024, 15:48
DISSAPOINTED AT THE LEVEL OF SERVICE
I called discovery today requesting a three months statement with my proof of address and I was told its impossible for me to obtain such. How is it possible that one cannot date their statements and have them include an address. WHAT IS SO DIFFICULT THERE.
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Discovery Bank's replyOfficial
15 Jul 2024, 16:13Hi Sharlene
Thanks for reaching out to us.
Have you attempted to use the statement that are found on your Discovery Bank app?
You can access these statement by simply:
1. Logging into your Discovery Bank account.
2. Clicking on "More"
3. Scrolling to "Statements" under the document repository option.
Once on this screen you can get all statements for your account, as well as create a running balance statement by client clicking on the 3-month certified option.
Unfortunately, if you need a special type of statement, we can create this for you, but it will not reflect your address.
Regards
Girshwin
Thanks for reaching out to us.
Have you attempted to use the statement that are found on your Discovery Bank app?
You can access these statement by simply:
1. Logging into your Discovery Bank account.
2. Clicking on "More"
3. Scrolling to "Statements" under the document repository option.
Once on this screen you can get all statements for your account, as well as create a running balance statement by client clicking on the 3-month certified option.
Unfortunately, if you need a special type of statement, we can create this for you, but it will not reflect your address.
Regards
Girshwin
Discovery Bank's reply15 Jul 2024, 16:13
Official
Hi Sharlene
Thanks for reaching out to us.
Have you attempted to use the statement that are found on your Discovery Bank app?
You can access these statement by simply:
1. Logging into your Discovery Bank account.
2. Clicking on "More"
3. Scrolling to "Statements" under the document repository option.
Once on this screen you can get all statements for your account, as well as create a running balance statement by client clicking on the 3-month certified option.
Unfortunately, if you need a special type of statement, we can create this for you, but it will not reflect your address.
Regards
Girshwin
Thanks for reaching out to us.
Have you attempted to use the statement that are found on your Discovery Bank app?
You can access these statement by simply:
1. Logging into your Discovery Bank account.
2. Clicking on "More"
3. Scrolling to "Statements" under the document repository option.
Once on this screen you can get all statements for your account, as well as create a running balance statement by client clicking on the 3-month certified option.
Unfortunately, if you need a special type of statement, we can create this for you, but it will not reflect your address.
Regards
Girshwin