TM
Tshepiso M
1 reviews | Active since Dec 2022
07 Nov 2025, 12:46
Dispute not being resolved
Electronic Transaction Dispute #***9. I have been to Sandton Discovery bank main branch. I have done all I can to provide them with the information, Still no luck.
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Discovery Bank's replyOfficial
07 Nov 2025, 13:07Hi Tshepiso,
Thanks for reaching out.
Our records show that your dispute has been logged and your complaint acknowledged by our executive relationship manager. The dispute team working with the case has outlined that you are refusing to provide the necessary information required on the dispute form that was sent to you. Please kindly attend to this and submit the fully filled document so that the dispute team can investigate this for you.
I trust the above is in order.
Regards,
Nosisa
Thanks for reaching out.
Our records show that your dispute has been logged and your complaint acknowledged by our executive relationship manager. The dispute team working with the case has outlined that you are refusing to provide the necessary information required on the dispute form that was sent to you. Please kindly attend to this and submit the fully filled document so that the dispute team can investigate this for you.
I trust the above is in order.
Regards,
Nosisa
Discovery Bank's reply07 Nov 2025, 13:07
Official
Hi Tshepiso,
Thanks for reaching out.
Our records show that your dispute has been logged and your complaint acknowledged by our executive relationship manager. The dispute team working with the case has outlined that you are refusing to provide the necessary information required on the dispute form that was sent to you. Please kindly attend to this and submit the fully filled document so that the dispute team can investigate this for you.
I trust the above is in order.
Regards,
Nosisa
Thanks for reaching out.
Our records show that your dispute has been logged and your complaint acknowledged by our executive relationship manager. The dispute team working with the case has outlined that you are refusing to provide the necessary information required on the dispute form that was sent to you. Please kindly attend to this and submit the fully filled document so that the dispute team can investigate this for you.
I trust the above is in order.
Regards,
Nosisa