Dishonest and disgraceful bank.

Looks like this is the only platform to use if you're hoping to get an issue resolved from this bank. Ref: CASE #[***2] Go and listen to this telephone call listed under the above case number, and you will clearly hear your consultant explain that my account will be closed in the next 8 x days and that the fees which were incurred over time will be waived. This was on 3 October. Since then, I started getting e-mails from Discovery Bank asking that I now all of a sudden have to settle the fees. Either your systems are a complete mess or you intentionally give false information to your customers. I want this account closed immediately and I need you to honour your words. You are a disgraceful bank and you should have no place in our society.