Dishonest

<p>I had a prepaid Discovery Credit card. I authorised one transaction for Mannatech for vitamins. They took one payment and from there it became a nightmare. The really bad part of all I never authorised more than one transaction, and they still try to deduct multiple times. And Discovery card charged me multiple times R8 for each failed transaction. </p> <p>After a one month, they successfully got another transaction through my account. I called Discovery and they reversed the transaction. I had to give supporting documents to state that I authorised only one transaction, and I did. </p> <p>After a few days, another transaction went through. I spoke to Discovery and they reversed the amount again. They asked for supporting documents again and I told the check your system its all there. The lady told me Mannatech needs to come back to me why they keep on deducting. I emailed Mannatech but they never rep**** to my email. And the email I emailed to Mannatech was part of my supporting documents. </p> <p>After a month Discovery authorised the second transaction, and suddenly my prepaid credit card was on -R1470. I called them and all they say it's a legitimate transaction. </p> <p>Discovery claims I'm responsible for paying for the transaction but they can't provide any form of documents where I signed or gave Mannatech authorization to take money after the first transaction. </p> <p>I went and paid R750 beginning of October 2016 and today out of my personal account they forced a debit order of R770 was done my Discovery Card. </p> <p> </p> <p>Now tell me how does this work?</p> <p> </p> <p>My next step is the Ombudsman </p> <p> </p> <p> </p> <p> </p>