AD
Ance D
1 reviews | Active since Apr 2021
06 Apr 2021, 07:52
Disgusting service from Discovery Bank
I have been harassed by Discovery Bank with sms and e mail.
Inpaid my outstanding balance in order to close my account last year and still every month i receive an sms and e mail and my account just keeps on adding up.. Discovery consultant has confirmed that my card has been canceled but why am i still being charged.
No one at call center can help me as everyone i have spoken to has confirmed that the card has been canceled...
I have sent so many mails but no response.
This is an extremely disgusting bank!!
They will charhe you over and iver again but it seems no one is actually working for the bank as call center is useless!!!!!!
Helpful (0)
Replies (1)0
Replies (1)Discovery Bank's replyOfficial
06 Apr 2021, 08:54Good day Ance
Thank you for bringing your concerns to our attention and please accept our apologies for any frustrations caused in this regard.
We will investigate your query, and get back to you shortly regarding your issue.
Regards
Sibongile
Thank you for bringing your concerns to our attention and please accept our apologies for any frustrations caused in this regard.
We will investigate your query, and get back to you shortly regarding your issue.
Regards
Sibongile
Discovery Bank's reply06 Apr 2021, 08:54
Official
Good day Ance
Thank you for bringing your concerns to our attention and please accept our apologies for any frustrations caused in this regard.
We will investigate your query, and get back to you shortly regarding your issue.
Regards
Sibongile
Thank you for bringing your concerns to our attention and please accept our apologies for any frustrations caused in this regard.
We will investigate your query, and get back to you shortly regarding your issue.
Regards
Sibongile
