Disgusting Service.

Absolutely blown away by the non existent service of Discovery Bank. I was contemplating moving my accounts of around 25 years at Standard Bank over to Discovery to maximize my discovery benefits. One day out of the blue my account is simply blocked and I found this out at the till. Luckily I still had my Standard Bank account active. I emailed a complaint through to Discovery and after 10 days am told that my account was completely blocked because it was in arrears. WHICH IS NOT TRUE!!! So to summarize ... they just block your account for no reason. And then take 10 days plus to make up a reason without any details. I am stunned at how shockingly poor the service is. In my email I stated that I would be cancelling my account if I am not helped and they didn't bother to help me. So they are less than interested in keeping me as a customer. I will be cancelling.