LS
Lizzie S

1 reviews | Active since Oct 2018

18 Jun 2025, 14:15

Disgrace Disaster URGENT URGENT URGENT

This is so so bad and hate about Discovery Bank snd I'm still in this mess due to them snd no one is doing their job correctly..honestly. Was in a lengthy talk with Tasha on Friday they want me tonpay for their mistakes their staff's and stupidity. They are prolonging my pain my nerves stress and depression all due to them I have the proof. Me Mbali was also then going to call me was going to request te footave at Canal Walk branch all a bunch of ****s..I can name all of them I have dealt with. No one goes to the recordings all a bunch of lazy peiple and ****s just their to rob us and earn money they did not work for. Can you believe it, still today Tasha did not call, still today my account is not closed..still today they are keeping it active i never gave them consent to do such. Still they are a disgrace. People nation do not ever deal with Discovery Bank. To many peiple have bad experiences with Discovery Bank..for a R700 I am in this mess for their staff that is unskilled unprofessuonal. Can you believe nation, they have send an email apparantly May month and I am so glad they have forwarded it to this email from this platform...low and behold my email is on their system...oh gosh I have the proof..they wanted to mame me a**** their incompetant staff send it to wrong email addy and has never reached me and it is on thwir system. How incompetant...I have approached the National Ombudsman and the Consumer Commission too as this matter for a R700 which was suppose to closed Februaru/March already is kept active by them and none goes to all the recordings and none does their job accordingly. This is serious the CEO of Discovery Bank needs to get into this and his or her busisness and sort their mess. Wednesday is almost over. Their social media team is up to **** too. I have to keep phoning them they promise but does bot keep their word..i do not have the App any longer it is on the recordings eversince nobody takes not not interested. My contact details are:***

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Replies (4)
LS
Lizzie S's update18 Jun 2025, 15:18
Reviewer Update
My email addy is: ***
It it from the start there I gave it as such and yet some unskilled staff does not do their job correctly. Get paid for being unskilled unprofessional etc. Only for a R700 on the 26th of February and all this mess and nobody listens to the recordings they just take all for granted. Why does it say, " all calls are recorded" so only when it suits them..but not when they are at fault. Eish. This is disgusting me paying for other peoples mistakes and not doing their job. I have approach the National Ombudsman and Consumer Commission as we are heading for end June. I will put all theier names on live for everyone to see how incompetant
LS
Lizzie S's update18 Jun 2025, 16:52
Reviewer Update
Please please please😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭 Lord help me here with this people Discovery bank 😭😭😭😭😭😭😭😭😭😭😭😭 I gave my correct email addy here which is on their system and some uneducated staff member sent a mail to thus email as last time this email is not in use for my personal stuff...😭😭😭😭😭 the email on their system and in use is: ***
And they still reply with that incorrect email they have sent it to. Please make sure you type the email correct. How *********** can people be uneducated Lord help me here please please they are coverying their butts and keep this account active for them I never gave consent. All the recordings from calls says it all. Do not tell me when the lady put it on the system and still did not do her job correctly *********** staff. They are keeping this account active for them!!!!!!!!!!!!!!!!!!😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭 this account was suppose to close February early March 2025!!!!!!!!!😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭You are making me sick you will have to pay for the Dr😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭 Call me on *** I keep saying I do not have the app on my phone anylonger I could not keep it had to uninstalled it and most of my apps they do not go listen to the the recordingss😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭 Help me Lord help me help me!!!!!😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
LS
Lizzie S's update18 Jun 2025, 16:52
Reviewer Update
You guys suck
LS
Lizzie S's update18 Jun 2025, 16:57
Reviewer Update
I keep giving my email addy and cell number!!!!!!!!!!!😭😭😭😭😭😭😭😭😭😭😭😭😭***
My email is:***
Please you *********** uneducated people how can a nation so complaint about this one bank and *********** people!!!!!!!!!!!!!!!!!😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭 people struggling since last year too to get their accounts close and some did and your staff still keeps it active...this is not gpod not great !!!!!😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭