DISGACEFUL SERVICE FORM DISCOVERY BAN K

this is the review i wrote on the 5th September 2022 “My wife has been trying to open a bank account with Discovery(not a credit card) She must have tried 5 or 6 times Every time she goes on to the app it comes to a screen where they want 3 bank statements showing monthly salary. She is retired so does not receive a salary. So she phones the call centre and explains . She is then told to delete the app and they will sort out so that the 3 banks statments are not asked for They last time was on the 31 August 22 where the lady assured her that she must delete the app and reloaded on Friday and there would not be a problem LO AND BEHOLD she reinstalled Sunday and guess whatt ???? the same question comes up !!! if Discovery spend more money on their systems then on adverting maybe it would be easier to pen an account What a WASTE of time !!!!! it is now the the 12th September and we afre no further!!!! I have to ref numbers *** from the 5th and *** from today Really unbelievable !!!!!! may be this will get them off their bums and do something