1 reviews | Active since Dec 2017
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To whom it may concern,
I wish to express my dissatisfaction with Discovery Card Service.
Today, I was informed that I am high risk and will not allow me to open an Gold Credit Card.
I only want to get the Gold Credit Card as it is required to qualify for "Vitality Active Rewards with Apple Watch" benefit.
I asked if I can per load the Blue Credit card to allow me to qualify for the "Vitality Active Rewards with Apple Watch”. However, the customer service lady kindly responded that that would not be possible.
I do not understand why i an being discriminated against for NOT living in DEBT. I am proud to say that I live within my means.
Not once has my Discovery health, Vitality or Virgin active direct debt bounced.
I am very unhappy that this world punishes people who save and don’t spend their money like the "consumers owe as much as three quarters (75%) of their monthly pay to creditors, while almost 60% of the population are struggling to meet their monthly payments for their home loans and credit card payments.” REF. https://businesstech.co.za/news/business/128445/one-graph-show****actly-how-bad-south-africas-consumer-debt-crisis-has-become/.
This issue needs to be resolved by either Discovery Vitality or Card Division by close of business on the 18th of December. If not please call me and explain why you would like to loose a customer.
Thank you for your comment.
I have tried to contact you telephonically and on email with no success to assist you with your complaint. I am unable to assist you as there is information that I require from you for me to proceed.
Please respond to my email at your earliest convenience.
Best Regards
Amanda
Best regards,
Thank you for your comment.
I have tried to contact you telephonically and on email with no success to assist you with your complaint. I am unable to assist you as there is information that I require from you for me to proceed.
Please respond to my email at your earliest convenience.
Best Regards
Amanda
Best regards,
