LB
Lee B
1 reviews | Active since Mar 2009
05 Feb 2015, 12:13
DiscoveryMall/Platinum Discoverycard
As instructed by the procedure on the Discovery Mall website, I purchased an Imac, together with one Year's free interested. This has now become a huge problem. <br> What have I done incorrectly? Why does it take days and numerous calls for Discovery to answer questions, and resolve the problem. <br> Don't advertise offers, if your systems cannot process them.<br> <br> Its both iterating and stressful Ref ***
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Replies (1)
Discovery Bank's replyOfficial
05 Feb 2015, 13:28Hello parrish,
Thank you for your comments and for bringing this matter to our attention.
We've liaised with our team and understand that Ndivhuho is assisting to finalise your query.
We will ensure that he provides feedback as soon as possible.
Please accept our sincere apologies for the delay in this matter.
Your reference number is the same as mentioned above - ***.
Regards,
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
We've liaised with our team and understand that Ndivhuho is assisting to finalise your query.
We will ensure that he provides feedback as soon as possible.
Please accept our sincere apologies for the delay in this matter.
Your reference number is the same as mentioned above - ***.
Regards,
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Discovery Bank's reply05 Feb 2015, 13:28
Official
Hello parrish,
Thank you for your comments and for bringing this matter to our attention.
We've liaised with our team and understand that Ndivhuho is assisting to finalise your query.
We will ensure that he provides feedback as soon as possible.
Please accept our sincere apologies for the delay in this matter.
Your reference number is the same as mentioned above - ***.
Regards,
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
We've liaised with our team and understand that Ndivhuho is assisting to finalise your query.
We will ensure that he provides feedback as soon as possible.
Please accept our sincere apologies for the delay in this matter.
Your reference number is the same as mentioned above - ***.
Regards,
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za