JS
Jan S
1 reviews | Active since Aug 2015
01 Feb 2024, 12:06
Discovery/DSV useless
I app**** for a discovery bank card end of December.After about a week I had to follow up with Discovery to find out when I will receive the card.A few days later DSV contacted me to arrange a delivery date.I waited the whole day for them to deliver the card and the courier driver never pitched up.Until this day I have not received my discovery bank card.More than a month later
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
02 Feb 2024, 11:29Hi Jan
Please parson my delayed response, I have tried to call you on *** to no avail and DSV has been trying to call you on the same number to no avail, please confirm if this is your correct number as it only rings once then go straight to voicemail.
Regards,
Palehelo
Please parson my delayed response, I have tried to call you on *** to no avail and DSV has been trying to call you on the same number to no avail, please confirm if this is your correct number as it only rings once then go straight to voicemail.
Regards,
Palehelo
Best regards,
Discovery Bank's reply02 Feb 2024, 11:29
Official
Hi Jan
Please parson my delayed response, I have tried to call you on *** to no avail and DSV has been trying to call you on the same number to no avail, please confirm if this is your correct number as it only rings once then go straight to voicemail.
Regards,
Palehelo
Please parson my delayed response, I have tried to call you on *** to no avail and DSV has been trying to call you on the same number to no avail, please confirm if this is your correct number as it only rings once then go straight to voicemail.
Regards,
Palehelo
Best regards,
JS
Jan S's updateReviewer Update
02 Feb 2024, 19:39Hi Palehelo.
Thank you for your response.Can I arrange for the card to be delivered to my work adress.I was visiting Kwazulu Natal at the time I app**** for the account.It is very strange that my phone goes on voicemail because my number is in working order
Regards
Joe
Thank you for your response.Can I arrange for the card to be delivered to my work adress.I was visiting Kwazulu Natal at the time I app**** for the account.It is very strange that my phone goes on voicemail because my number is in working order
Regards
Joe
JS
Jan S's update02 Feb 2024, 19:39
Reviewer Update
Hi Palehelo.
Thank you for your response.Can I arrange for the card to be delivered to my work adress.I was visiting Kwazulu Natal at the time I app**** for the account.It is very strange that my phone goes on voicemail because my number is in working order
Regards
Joe
Thank you for your response.Can I arrange for the card to be delivered to my work adress.I was visiting Kwazulu Natal at the time I app**** for the account.It is very strange that my phone goes on voicemail because my number is in working order
Regards
Joe
Discovery Bank's replyOfficial
19 Feb 2024, 08:16Hi Jan
Please pardon my delayed response, DSV has been trying to contact you on the same number to no avail, each day after I escalated your request, please give us an alternative number they can reach you on?
Regards,
Palehelo
Please pardon my delayed response, DSV has been trying to contact you on the same number to no avail, each day after I escalated your request, please give us an alternative number they can reach you on?
Regards,
Palehelo
Best regards,
Discovery Bank's reply19 Feb 2024, 08:16
Official
Hi Jan
Please pardon my delayed response, DSV has been trying to contact you on the same number to no avail, each day after I escalated your request, please give us an alternative number they can reach you on?
Regards,
Palehelo
Please pardon my delayed response, DSV has been trying to contact you on the same number to no avail, each day after I escalated your request, please give us an alternative number they can reach you on?
Regards,
Palehelo
Best regards,