1 reviews | Active since Sept 2016

15 Sept 2016, 21:04

Discovery, worst customer service ever

<p>On the 22nd of August I requested to update a facility that I have with Discovery. What took other financial institutions hours, Discovery can't seem to do in more than 3 weeks, after speaking to numerous consultants and sending even more emails. This level of service can not be accpeted.</p>

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Replies (1)
Discovery Bank
Discovery Bank's reply16 Sept 2016, 08:57
Official

Dear pj-erasmus

Thank you for your comments and for bringing this matter to our attention.

As per our telephonic conversation this morning.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***