CT
Claire T

1 reviews | Active since Jul 2015

13 Jul 2015, 16:06

DISCOVERY WONT GIVE MY MONEY BACK

Discovery Card closed my cash card without informing me. I then transfered funds into the account only for it not to be available. They have had every exscuse under the sun , from I must fill in forms,marriage certificate ID fill in another form and so it continues . Promised it would be sorted in 3-7 days we are now going into week 3 and nobody can answer me except it is an FNB problem now. Thats it pass the buck once again. I have asked Mark Solomon the GM to contact me l...lets see how long that takes shall we!!<br> DISCOVERY YOU ARE SHOCKING<br> NO CORRESPONDENCE<br> NO SERVICE

0
Replies (1)
Discovery Bank
Discovery Bank's reply14 Jul 2015, 11:03
Official
Hello Clairethewlis,

Thank you for your comment and for bringing this matter to our attention.

We have responded to you via email.

Regards

Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za