Discovery wont allow me access to my money.

<p>I am currently trying to transfer money from my credit card account to my fnb account.</p> <p>I was unable to do so and when I called Discovery Card they said its because of the fact that my card has expired. </p> <p>I rep**** by saying I did recieve the card but that I did not acitvate it since I never use the card itself but always transfer money between my accounts. I then detroyed the card. I also rep**** that I my dad has an emergency and I desprately need access to the acount in order to transfer money to him. I mentioned that they can see there is money in the account, that it is my account and that I have verified myself. But the manager (Ndivhuho date of call:16/02/2017, time of call: 07:07) I spoke to said there is no way they will be able to assist me. I even ask him to further investigate for me to which he rep**** that he already has and that he will not be able to assist. </p> <p>I mentioned to him that a gentleman I spoke to on the 4th of Jan 2017 was able to assist me in this regard already in the period that my card was deactivated. I then asked why he is not able to assist. He mentioned for reasons of ***** - I then asked him has there ever been ********** behaviour on my account? He mentioned no. I then asked him to please escalate this to an senior manager.</p> <p>I am still very confused as to why Discovery is prohibiting me from having access to my money aspecially when I need it so urgently. This for me is outragious. There must be some form of law against the fact that I cannot have access to my money!</p>