CO
Chantelle O

1 reviews | Active since Sept 2015

25 Mar 2020, 12:47

Discovery Vitality Cashbacks

I have been waiting for my healthygear (2 months), healthydining (1 x takeout ) and healthyfood(1 month), gymbooster (2 months). This is +- R3,000 worth of cashbacks that I havent received. I have escalated the matter twice now. Its been a week since the last escalation (ref nr ***), still not a word. I phoned discovery bank this morning once again and still awaiting feedback. Its ridiculous. Everytime I phone, then I need to spend 10-15mins worth of airtime...TERRIBLE service

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Replies (1)
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Chantelle O's update05 May 2020, 09:58
Reviewer Update
Good day, we have, once again, an issue with our HealthyFood payment. Its almost 3 weeks late now. Its been escalated, Ref nr: ***. What is the issue and why cant it be resolved for once and all?