NM
Nangamso M

1 reviews | Active since Dec 2018

26 Apr 2019, 07:32

Discovery unauthorized debit order and fees money

I canceled my temporary credit card in February and yet still they are deducting money from my account and still taking fees from my account and I'd enquired one of their consultants about this and they'd said it'd be attended too in March and still Discovery is still deducting. I am not happy about this at all why should I be paying fees for a service I do not want from you guys. This is totally unacceptable and I am very dissapointed in your services

0
Replies (2)
Discovery Bank
Discovery Bank's reply26 Apr 2019, 09:56
Official
Hi mzimba.nana
Thank you for bringing this matter to my attention.
As discussed, your Discovery Card account has been closed and we have emailed you confirmation of closure.
Regards
Jaco
NM
Nangamso M's update26 Apr 2019, 10:02
Reviewer Update
Good day Jaco I just saw the email of closure now and thank you once again for attending to my complaint by calling me this morning. Furthermore for sorting out the problem, I appreciate it.