Discovery unable to deliver

Activating my Discovery Credit Card and linking it to my vitality profile has taken 3 weeks, and it is still not working. All the Discovery Call center can tell me is that the technical team is working on it. How can a company that prides itself on its technological prowess not solve such a simple query. Will definitely not renew my credit card when it expire, nor consider joining Discovery Bank. Get your act together and deliver on the customer promise. Very disappointed.