Discovery Travel

Item: Discovery Bank
Rating: 1
Author: Thomas T

Trying to book on the Discovery travel website, which tries to authenticate via Discovery bank, which fails most of the time. Maybe 10% of the time it works. Today however I just cannot get in. Seems to be a tech problem between authentication on the app & website. (Comms btwn bank app and travel website authentication) Been going on for some time now... no where to complain about this.

Helpful (0)

Replies (2)

Discovery Bank's replyOfficial

02 Jun 2023, 12:39

Hi Thomas

Thank you for contacting us.

Please accept this as acknowledgment of your complaint.

We are checking with our tech team and will provide feedback soonest.

Regards
Pale.

Discovery Bank's reply02 Jun 2023, 12:39

Official

Hi Thomas

Thank you for contacting us.

Please accept this as acknowledgment of your complaint.

We are checking with our tech team and will provide feedback soonest.

Regards
Pale.

Discovery Bank's replyOfficial

02 Jun 2023, 14:29

Hi Thomas

Our team has not confirmed any known issues with the travel platform and authentication today.

Please confirm if you still have not had access yet and if switching between your WI-FI and mobile data has not helped?

Regards,
Pale.

Discovery Bank's reply02 Jun 2023, 14:29

Official