PL
Peter L
1 reviews | Active since Mar 2013
30 May 2022, 14:30
Discovery Travel / BA are absolute *******
Unbelievable! I booked a flight through Discovery Travel; BA, from CT to Durban, and another flight back. I had to do the first flight earlier than expected as my mom is in hospital for an op. I phoned to try and change the flight, but it was cheaper to just book a new one; which was also with BA ironically.
I am meant to be flying back to CT tomorrow; when I called BA to add another bag to the flight, they said that my flight (just for me) had been cancelled, as I didn't take the "first leg of the flight"??? ***; since when are flights more than individual flights within South Africa? This is complete *******. I paid for a flight from DBN to CT, and I expect to be given the flight THAT I PAID FOR!!!
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Replies (2)0
Replies (2)Discovery Bank's replyOfficial
31 May 2022, 09:16Hi Peter,
I am sorry to hear that, our travel team has been made aware of this matter.
Regards,
Palehelo
I am sorry to hear that, our travel team has been made aware of this matter.
Regards,
Palehelo
Discovery Bank's reply31 May 2022, 09:16
Official
Hi Peter,
I am sorry to hear that, our travel team has been made aware of this matter.
Regards,
Palehelo
I am sorry to hear that, our travel team has been made aware of this matter.
Regards,
Palehelo
PL
Peter L's updateReviewer Update
05 Jun 2023, 10:38Ok. What happens after they're made aware of this??
PL
Peter L's update05 Jun 2023, 10:38
Reviewer Update
Ok. What happens after they're made aware of this??
